Service 09
Business broadband
Copper, fibre, fixed wireless, satellite and 5G.
Five delivery methods, each with different economics and limitations. We assess what's genuinely available at the address and specify accordingly, including failover where downtime has a cost.
When to call us
- A new premises, or an existing connection that underperforms
- Comparison quotes that don't explain the differences
- A location that fixed-line providers have quoted long lead times for
- Downtime that needs a second, diverse path
How it works
- Address assessment
What's actually serviceable, not what's advertised.
- Requirement review
Capacity, latency sensitivity, downtime cost.
- Specification
Including failover or bonding where justified.
- Provisioning
Provisioning, installation and testing.
- Monitoring
Ongoing monitoring on managed connections.
Delivery types
| Type | Typical use | Main limitation |
|---|---|---|
| Fibre | Primary connection where available | Availability and install lead time |
| Copper | Fallback where fibre isn't present | Distance-dependent speed, ageing infrastructure |
| Fixed wireless | Where fibre is unavailable or slow to provision | Requires line of sight to a mast |
| 5G | Fast provisioning, temporary and backup use | Contention and coverage vary by operator and location |
| Satellite | Locations with no viable terrestrial service | Higher latency than fibre; weather-dependent margin |
Technical detail
- Availability checked against actual serviceability rather than marketing coverage maps
- Failover across diverse delivery types — a fibre and 5G pair fails independently, two fibres in the same duct do not
- Bonding and load balancing across multiple circuits where capacity demands it
- Static addressing, routing and firewall integration
- Latency, jitter and packet loss baselined at handover
- We aren't contracted to any single carrier, so the recommendation follows measured availability at the address
Common questions
Which is best?
Depends entirely on the address and what it has to carry. That's the assessment.
Are you a reseller?
We arrange connectivity but hold no carrier quota, so we're not steering you to a particular network.
Can we get a backup line?
Yes, and it should use a different delivery method. Two circuits sharing infrastructure is not redundancy.
How fast can it be installed?
5G and satellite are days. Fibre depends on the carrier and whether construction is required.
Talk to us.
Tell us what you're dealing with and we'll tell you what's involved.