Service 04
Data recovery
Failed drives, dead arrays, deleted volumes and ransomware damage.
Assessment first, then a clear statement of what's recoverable and what isn't before any commitment. Physical failures, logical corruption, accidental deletion and encryption events are all handled.
When to call us
- A drive that won't mount, or is clicking
- A RAID array that won't rebuild
- Data deleted or a volume reformatted
- Files encrypted in a ransomware incident
- A device that has suffered physical or liquid damage
How it works
- Intake
Intake and chain-of-custody record.
- Diagnostic assessment
Diagnostic assessment, non-destructive.
- Written statement
Written statement of what's recoverable and what's involved.
- Recovery
Recovery attempt on a forensic image, never the original media.
- Return
Verified data returned on encrypted media; source retained or destroyed to your instruction.
Stop powering the device on
Repeated power cycling of a failing drive commonly destroys data that would otherwise have been recoverable. Leave it off and call 01 851 2264.
Technical detail
- HDD, SSD, NVMe, USB, SD, RAID arrays and NAS volumes
- Logical recovery, file system reconstruction and partition repair in-house
- Physical failures requiring cleanroom intervention escalated to a specialist facility with the chain of custody maintained
- Work performed on a sector-level image; original media is never written to
- Ransomware cases assessed for recoverable shadow copies, backup integrity and clean restore points
- Handling suitable for matters that may become evidential — documented custody, hashing and access log
- No recovery, no fee on assessed cases
Common questions
How long does it take?
Assessment is quick. Recovery depends entirely on the failure mode — we give you a realistic answer after assessment, not before.
Is my data confidential?
Yes. Access is restricted and logged, and nothing about the engagement is published.
Should we power the device on again?
No. Repeated power cycling of a failing drive commonly destroys recoverable data. Stop and call.
Do you pay ransoms?
No. We assess for clean recovery from backups, shadow copies and unaffected systems.
Talk to us.
Tell us what you're dealing with and we'll tell you what's involved.